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Frequently asked questions
For sunset cruises and weekends, we recommend booking 1-2 weeks ahead. For private charters or peak season (Nov-Apr), 3-4 weeks is best.
All experiences include food & beverages, snorkeling equipment, insurance, English/Vietnamese-speaking crew, and round-trip pickup within Phu Quoc.
Safety first. If weather conditions are unsafe, we offer free rescheduling or full refund. Light rain or moderate seas are usually fine — final call is the captain's.
Absolutely. Private charters can be tailored to your wishes — itinerary, menu, decoration, music. Contact us to design your perfect day.
All ages are welcome. Children under 12 are charged at 50%; infants under 2 are free. Life jackets sized for kids are provided.
Free cancellation up to 7 days before. 7-3 days: 50% refund. Less than 3 days: non-refundable. Reschedule once free of charge.
Yes. We accept VND via VNPay and bank transfer, plus international cards via Stripe (USD or VND).
We provide complimentary pickup and drop-off anywhere within Phu Quoc. Just let us know your hotel address when booking.